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Secure Member Forms

Secure Forms

Spirit Debit Card

Order, change or cancel your Raiz Spirit Debit Card with this easy form.

Spirit Card maintenance form

Mastercard® Debit Card

Order, change or cancel your Raiz Mastercard Debit Card with this easy form.

Mastercard® Debit Card service request form

Authorization Agreement for Direct Payment ACH

Setup ACH payment to pay your loans from another institution.

Request an ACH form

Credit Card Balance Transfer

Transfer your high-balance credit card to your Raiz Credit Card.

Request a balance transfer

How It Works

  • 1

    Verify your email

    Enter your name and email to start the secure form. As a verification step, a validation code is sent to the email entered.

  • 2

    Fill in your form

    Copy the validation code and click on the link provided to enter your information.

  • 3

    Submit and confirm

    After completing the secure form, digitally sign, and press submit. Our team will process your request within the same business day.

Top Questions About Member Forms

  • DocuSign eSignature is a fast and secure way to send, track and sign legal documents anytime, anywhere, on a wide variety of devices. By using DocuSign, Raiz can digitally send many of our member forms requiring a physical signature for an electronic signature.

    • You need a working email account
    • You may be asked to validate some information
    • Digitally signed documents can sometimes be processed within the same working day

    If you have a computer or smart device with internet access, and a working email, DocuSign eSignatures is an easier and faster way to bank with Raiz without a trip to one of our branches.

    1. After submitting your form to Raiz using DocuSign, a notification is sent to our team of Member Services Representatives (MSRs) for action
    2. Our MSRs will process your form relatively quickly and will reach out to you should they have any additional questions.
    3. You will receive two emails during the process.  The first will be with our secure forms partner DocuSign.  This message alerts the member that the form was completed, signed, and sent correctly.  The second email will be from one of our MSRs informing you when maintenance is complete.

Have a question?

We’re happy to help you every step of the way!

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Start live chat

Chat live with a team member who can quickly help answer your question.

Call us

1-877-378-3281

Give us a call directly; we’re here to help you every step of the way.

Meet with us

Schedule an appointment

Schedule a virtual or phone appointment convenient for you, and let us help you get to the next financial level.

Start live chat!